Dynamics NAV Remote Support Hours Package/Bag 10 Credits

This corresponds to an Urgent or Complex Support that requires a high level of effectiveness and precision, something that must be delivered the same day and a Senior Consultant/Programmer with more than 19 years of experience in consulting and specific programming of Dynamics NAV in Mexico and internationally must be assigned. Available in Spanish and financial, technical and fluent English. Depending on availability in intermediate German.

The communication time after purchase is 30 minutes and you can contact us at the support numbers +52 984 688 55 56 and assistance@kosmostek.net whenever you want.

Credits for urgent support are equivalent to 1 credit per hour, unused credits are not lost and can be used for one year or until the credits are exhausted.

For less urgent and less complex topics lasting 2 days, 1 credit is equivalent to 2 hours.

Hours of execution for this category of support are from 7 am to 9 pm from Monday to Saturday when access to the systems is guaranteed and provided remotely.

Corresponds to an Urgent Support or with a degree of Complexity and that requires a level of effectiveness and precision, something that must be delivered the same day and is assigned to a Senior Consultant / Programmer with more than 19 years of experience in consulting and with specific programming skills within Dynamics NAV in Mexico and internationally. Available in Spanish and with a financial, technical and fluent level English. Depending on availability, with an intermediate German knowledge.

The communication time after the acquisition of this package is 30 minutes and you can contact us to the support number 01 984 688 55 56 and assistance@kosmostek.net whenever you wish.

Credit for urgent support equals 1 credit per hour, unused credits are not lost and can be used for one year or until the credits run out.

For less urgent subjects of 2 days or more, and when something is not so complex the 1 credit is equivalent to 2 hours.

Execution schedule for this support category is 7 am to 9 pm from Monday to Saturday when access to a remote system is granted and guaranteed.